Career Opportunities

Clinical Coordinator

Jennifer Caryn Brand Nutrition is looking for the perfect addition to the growing team to support children struggling with chronic skin issues and their families. This is a virtual (work from home), part-time contractor position to support clients, and Jennifer in day-to-day tasks associated with the practice. If you’ve had an interest in helping children thrive, this is a great way to do that!

This is a growth opportunity, and a chance to work closely with Jennifer to develop the role further based on your experience and expertise.

The tasks required in this role can (but do not need to) fit into an average Monday thru Friday, 9-5 schedule. Our dream clinical coordinator is open to finding their own rhythm and creating a schedule that serves their life while also ensuring they get the job done.

The clinical nutrition assistant’s responsibilities will include (and are not limited to)...

Client and potential client inquiry triage

Manage the Jennifer Caryn Brand business email inbox, Practice Better, and other incoming inquiries, and answer common questions in a professional and cheerful manner, and forward messages to Jennifer as needed
Establish and implement strategies to streamline response strategy

Assist with, and develop documentation and SOPs for

Client and potential client inquiries and responses
Client files, case notes, and protocols
Intake and follow-up sessions, lab information, symptoms and diet tracking, etc.
Client onboarding, scheduling, and rescheduling
Establish and implement strategies to streamline client-related work efforts

Organize, improve, and develop clinical and client workflow, and templates
Internal resources and references

Catalog frequently used supplements, test findings, recommendations, interventions, etc.

Assist with online group programs and courses
Conduct research to be used for social media content, programs, courses, client-related work, etc.
Create client educational materials

Technology…

The team relies on certain platforms including:

Google Drive (Docs, Sheets, etc.)
Gmail
Zoom
Practice Better
Kajabi

You will be using many if not all of these platforms at Jennifer Caryn Brand Nutrition. And likely others! If you do not have a working knowledge of most of these platforms, you should be able to quickly get up to speed with them, and with other technology platforms in general.

The right candidate must be…

Focused and a creative problem solver
Enthusiastic
Have an “I can figure this out” attitude
Enjoy brainstorming and coming up with ideas for improving client outcomes and experience
Detail-oriented, double-checking details so our team always shows up prepared
Passionate about the work we’re doing knowing that they’re truly helping others along their chronic skin journey
Follow up and follow-through are essential
Stay on top of client inquiries, Jennifer aims to respond within 48 business hours to current/active clients
Stay ahead of deadlines
Comfortable getting projects done based on deadlines
Aware that time is a valuable commodity – so saving Jennifer time is crucial
Open to learning new skills and taking on more responsibility with time!
Bonuses:

Experience in functional medicine, functional and clinical nutrition (CNS would be ideal!)
Experience with childhood nutrition, health, and wellness
Experience with client coaching, in group and one-on-one settings
Experience creating client protocols and with nutritional supplements, nutrition, and lifestyle recommendations
Experience interpreting functional root cause testing (comprehensive digestive stool testing, urinary organic acids testing, etc.)

You are the right fit for this position if…

You are self-starting, self-motivated, detail-oriented, dependable, organized, enthusiastic, professional and want to see Jennifer Caryn Brand Nutrition grow and thrive so that we can help more children thrive
You hate spelling and grammar mistakes, and you catch errors (including links that don’t work) and deal with them before they become larger problems
You can follow directions and enjoy finding ways to be efficient
You are punctual and always think two steps ahead to avoid potential hiccups
You clearly communicate issues and concerns in a timely fashion so that our focus can be on supporting the community we serve
You are comfortable having constructive conversations with the team if something needs to change or be improved
You are on board with Jennifer Caryn Brand Nutrition’s Core Values

Accountability
Gratitude
Optimism
Adaptability

This position is NOT for you if you…

Cannot work on your own, and struggle to stay focused
Require a lot of hand-holding or oversight
Do not have a working knowledge of the platforms we use and/or aren’t willing to learn how to use them
Aren’t super organized and you tend to skip steps to get the job done faster
Live outside of the US

Details…

Compensation is based on previous experience
This is a part-time contractor position (10 hours/wk) with the potential for more
You must have access to reliable high-speed internet and phone
This is a growing position and will require phone or video meetings weekly for about 30 minutes at a regularly scheduled time (note we are in the Pacific time zone)
You make your own schedule (within reason), showing up for meetings on time is crucial and being timely with communications is important
You must sign an NDA
Hours are tracked using an approved time tracking app and submitted via an invoice every month for payment
US applicants only

If you think you’d be a good fit for the position, for the next steps…

Email Jennifer and include in the body of the email…

What is your superpower? Explain how that superpower will help us grow as a team and a business to help more children.
Why are you interested in this position (be honest!)?
What are your top 3 career goals over the next 5 years?
What state do you live in?
Are you set up as your own business entity (e.g. do you have a LLC)?

Then attach your resume or CV in PDF format to the email.
In the Subject Line of the email, put –> Clinical Nutrition Assistant, I’m interested and I love FONZIE! Yes, seriously.
Send the email to [email protected]

If we find you’re a good fit, we’ll reach out to you to schedule an interview. Please don’t contact us about the job posting. If you don’t receive anything from us, it means we won’t be moving forward with your application. We do appreciate your time regardless, and best of luck!

Media and Outreach Coordinator

Clinical Nutritionist Jennifer Brand is looking for the perfect addition to her growing team to support children struggling with chronic skin conditions. This is a virtual (work from home), part-time contractor position to support media and outreach efforts, and Jennifer in the day-to-day tasks associated with getting the word out that we can help children with dry, flaky, weepy, red, itchy, painful rashes navigate the journey to healthy skin and enjoy a childhood free from disruptive skin symptoms. If you’ve had an interest in helping children thrive, this is a great way!