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Operations & Systems Assistant (Part-Time, Remote Contractor)

Helping Children And Their Families Stop Itching and Start Healing, Without Cutting Foods and Relying on Creams.

Jennifer Caryn Brand Nutrition is growing—and we’re looking for an Operations & Systems Assistant (Contractor) who thrives on connecting the dots, building systems, and keeping the backend of an online business running with precision.

This is a flexible, part-time independent contractor role (5–10 hours/week to start, with room to grow). It’s perfect for someone who doesn’t just “manage tasks” but thinks like an owner—anticipating needs, creating structure, and making sure projects, systems, and people stay aligned and moving forward.

💰 Compensation: $25–30/hour (based on experience).

Who This Role Is For

You’re a great fit if you:
✅ See the big picture and can map the path to get there—while keeping every detail on track
âś… Have direct experience supporting or running operations and systems for an online business
✅ Can take an idea from concept → process → execution without needing hand-holding
âś… Love solving operational puzzles (how does X connect to Y?)
✅ Are skilled in project management, task delegation, and tracking key performance indicators (KPIs)
âś… Are confident working across multiple tech platforms and integrations
âś… Can document workflows into repeatable SOPs that anyone can follow
âś… Communicate clearly, professionally, and proactively
✅ Are ready to roll up your sleeves, dive in, and do the work
âś… Are excited to contribute to meaningful work that supports healing for children and families

What You'll Be Responsible For

Project Management & Systems Integration

  • Build, manage, and refine the project management system (Monday)

  • Oversee project timelines, deliverables, and accountability

  • Set up and troubleshoot integrations across Kajabi, Practice Better, ManyChat, Zapier, etc.

  • Create automation and workflows to reduce manual tasks

  • Manage sales/landing pages, email sequences, and other digital assets

  • Prepare client-facing resources, session materials, and launch logistics

  • Anticipate operational bottlenecks and propose solutions before they become problems

  • Collaborate with Jennifer on backend organization, process optimization, and implementation

Online Business Operations

  • Keep the backend of the business organized and running smoothly—no detail falls through the cracks

  • Document, update, and enforce SOPs across the business

  • Track metrics, identify trends, and suggest improvements for efficiency

  • Support launches, promotions, and ongoing client programs with operational oversight

  • Be the “hub” that connects projects, people, and platforms together

Client Experience & Coordination (potential supporting scope)

  • Assist with onboarding/offboarding processes for new and existing clients using Company platforms.

  • Assist with day‑to‑day client communication via Gmail and Practice Better, as directed by Company.

  • Track client forms, test kits, lab results, and required follow‑ups; coordinate session scheduling/rescheduling and reminders across time zones.

  • Send post‑session next steps, follow‑up messages, and protocol updates as directed by Company.

  • Ensure clients feel supported, informed, and well‑guided throughout program participation.

First 90 Days: What Success Looks Like

By the end of your first 3 months, you will have:

  • âś… Built and customized a project management dashboard in Monday that organizes all ongoing projects, launches, and recurring tasks

  • âś… Documented and streamlined at least 5 core SOPs (onboarding, payments, client communications, content approvals, etc.)

  • âś… Set up or improved integrations via Zapier between Kajabi, Practice Better, ManyChat, and Gmail to reduce manual tasks

  • âś… Created a system for tracking client progress and renewals that connects across platforms

  • âś… Supported one live launch or promotion by managing backend logistics (pages, emails, reminders, automations)

  • âś… Identified at least 2 operational bottlenecks and proposed solutions to make things more efficient

Tools You’ll Use

Experience in these platforms is a plus—you must be able to learn quickly and make them work together:

  • Practice Better

  • Kajabi

  • Google Workspace (Docs, Sheets, Drive)

  • Gmail

  • Zoom

  • Voxer or WhatsApp

  • Monday

  • ManyChat

  • Zapier

  • Canva

This Role Is NOT a Fit If You:

đźš« Are primarily focused on client-facing coaching/mentorship roles
đźš« Get overwhelmed with new tech or software integrations
đźš« Need frequent oversight to complete tasks
🚫 Only want to “do tasks” without contributing to higher-level operations

Compensation & Details

🕒 Part-time contractor (5–10 hrs/week to start)
💰 $25–30/hour (based on experience)
đź’» 100% remote (U.S. based only)
đź—“ Flexible schedule (must meet deadlines + respond promptly)
đź“„ NDA required
⏱ Time-tracking app + monthly invoices required
🔒 Independent contractor role (not employee). You’re responsible for your own taxes, expenses, and equipment.

How to Apply

📧 Email [email protected]
📌 Subject Line: Operations & Systems Assistant – I’m interested and ready to rock and roll!

In the body of your email, include:

  • Your “superpower” in project management/online business operations

  • Why you’re excited about this opportunity

  • Your top 3 professional goals for the next 5 years

  • What state you’re located in

  • Whether you’re set up as an LLC or other business entity

đź“Ž Attach your resume or CV (PDF format)

We’re looking for someone reliable, capable, and systems-savvy—ready to own the backend of an online business, integrate the moving parts, and free up the front-end to focus on client healing. 💛